Superior Flooring by Herwynen Sawmill

You can register your warranty by filling out this quick and easy online form or simply print a warranty card and mail it to us.

Warranty Restriction - Hickory and Maple

Due to the extreme sensitivity of Hickory and Maple, Superior Flooring WILL NOT warranty these products unless installed immediately.  These products should NOT be acclimatized to their environment.

This is likely caused from using products not recommended for wood floors, such as oil soaps. 

It is very important when purchasing products to be used on your hardwood floors that you carefully read the instructions.  Remember, you never want to soak your wood floors with any kind of liquid. 

Preferably products that are specifically for cleaning hardwood flooring, always consult your authorized dealer for recommended products.

We do not recommend water, oil soaps or any products on the market even if they are advertised as being safe for hardwood.

Once a week is normal, however heavy traffic areas should be cleaned more often to avoid tracking dirt and grit through your house which will scratch the floors.

Many people today are turning to newer finishes on old floors that do not require hard work to maintain. However, the biggest obstacle is removing the old waxes first as any new finish will not bond properly.

Testing for waxed finishes is as simple as applying some water droplets to the floor. If the water beads, your finish is wax. Waxed floors are often a maintenance headache, requiring more care than that of newer oil and Superior Flooring water based finishes.

For floors that haven't been coated heavily with wax an odor free mineral spirits can be applied to a steel wool pad placed on the bottom of a floor buffer. If the floors are beveled, hand scraping will be required to remove buildup in crevices. Follow up cleaning is vital to make sure the waxes have been removed. A thorough floor cleaning with mineral sprits and clean rags at least twice is recommended.

Larger heavily waxed floors may require very rough sanding with a drum sander. Professionals differ on what sanding grit should be used with some as low as 36.  What also may be unknown is what was under the wax. Older shellac finishes may be under years of wax buildup.

Dry dusting is the prefered method of cleaning your floors.  Polishing with products that contain wax will only build up dulling the finish.  You should only use a product recommended for hardwood floors.